Effective Date: 03/01/2025

Introduction

At Organic Fresh LLC., ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our mobile app ("App") to purchase Indian mangoes or interact with our services.

By using our App, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect

We collect two types of information:

Personal Information: Information that can be used to identify you personally. This includes your name, email address, phone number, address, payment details (e.g., credit card information), and any other information you provide when you create an account or place an order.
Non-Personal Information: Information that does not directly identify you, such as your device type, IP address, browser type, usage data, and location data. This information is collected automatically when you use our App.

How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders: To complete and manage your orders for mangoes, including payment processing and delivery.
To Improve Our Services: To enhance your user experience, improve the functionality of our App, and provide customer support.
To Communicate with You: To send you order confirmations, shipping updates, promotional offers, and other notifications related to your account or our products.
For Marketing and Promotions: To send marketing communications about our products and promotions (only with your consent, where required by law).
To Protect Our Business: To ensure the security of our services and detect any fraudulent activity.

How We Protect Your Information

We implement a variety of security measures to protect your personal information when you place an order or enter, submit, or access your personal information. We use Secure Sockets Layer (SSL) technology to encrypt sensitive payment information.

While we strive to use commercially acceptable means to protect your information, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may share your information with trusted third- party vendors who help us with processing payments, shipping, customer support, and other business operations. These service providers are required to maintain the confidentiality of your data and are prohibited from using it for other purposes.
Legal Compliance: We may disclose your information if required to do so by law, or in response to a legal process (e.g., a court order, subpoena) or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our App if such a change occurs.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update: You can access and update your personal information at any time through your account settings on the App.
Opt-Out: You can opt out of receiving promotional emails or marketing messages by following the "unsubscribe" instructions in the email or contacting us directly.
Data Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or business purposes).

To exercise any of these rights, please contact us at

contact@theorganicfresh.in

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience on our App. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can control cookie settings through your browser, but disabling cookies may impact your ability to use certain features of the App.

Third-Party Links

Our App may contain links to third-party websites or services. These third- party sites are not under our control, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and indicate the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Organic Fresh LLC
contact@theorganicfresh.in
Phone: 704-974-5678
theorganicfresh.in

Compliance with privacy regulations such as the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), or other relevant laws in your jurisdiction.